Shipping policy

Shipping Policy

Thank you for shopping with GVM SUPPLY. We are committed to processing and delivering your order as efficiently as possible.

Order Processing

Orders are typically processed within 1–3 business days. Orders placed on weekends or holidays will begin processing on the next business day.

Estimated Delivery Time

For orders shipped within the United States, estimated delivery is typically 5–10 business days after processing.

Delivery times are estimates and may vary because of carrier delays, severe weather, holidays, customs processing, incorrect addresses, or other circumstances outside our control.

Shipping Costs

Shipping charges, when applicable, will be displayed during checkout before payment is completed. Promotional free-shipping offers may be available on eligible orders.

Order Tracking

Once your order ships, tracking information will be sent to the email address provided at checkout. Tracking updates may take up to 48 hours to appear.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address. Contact us as soon as possible if you notice an error. We cannot guarantee changes after an order has entered processing.

Lost, Delayed, or Delivered Packages

If tracking shows that a package was delivered but you cannot locate it, please check with household members, neighbors, and the shipping carrier first.

GVM SUPPLY is not responsible for delays caused by the carrier or for packages lost because an incorrect address was provided. We will, however, assist customers with available tracking information and carrier inquiries.